Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Job Description:
Managing complex projects requires a unique set of skills that are consolidated into the role of Program Manager (PM). This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. You will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.
Key Responsibilities:
Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations
Ensure customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
Embraces change in a dynamic environment by demonstrating a high level of adaptability and flexibility.
Understands the key drivers that affect our profitability.
Able to translate the business strategy into actionable objectives & plans.
Uses their unique understanding of the customers requirements to identify and develop additional retention business opportunities.
Encourages diverse perspectives and ideas - acknowledges the skills, experience, creativity and contributions of the team members.
Acts as a key facilitator, empowering the team and clears potential roadblocks, paving the way for greater success.
Passionate about customer focus with a “Customer comes first” mindset. Embraces opportunities to improve levels of service through partnership and collaboration.
Driven by success and passionate about working towards achieving higher results through continuous improvement.
Directs and motivates people by creating a trusting environment in which everyone shares the same vision of working towards a common goal.
Ensure a robust project governance is in place and provide clarity of roles, responsibilities & expectations of everyone associated with the project.
Demonstrate motivational skills and ability to build robust, long- lasting relationships, developing rapport and trust within the project teams.
Ability to successfully plan, organize and control all activities and processes which form part of the project plan.
Coach the team through experience, whilst fostering a culture of continuous improvement.
Key Requirements:
Bachelor’s degree in chemical engineering, mechanical, biology, biochemistry, life sciences or relevant field.
Master’s degree in business or engineering or equivalent experience preferred.
3-4 years working experience as a Program or Project Manager in the Life Sciences or related industry preferred.
Extensive Experience in a GMP Regulated, Pharmaceutical, or Environmental industry.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
We recognize that attracting, developing, and retaining the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure that we are able to attract the best candidates. As required by law in this state, the quoted salary range for this position is $145,000 and $247,000. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities; while also allowing for differentiation on performance based on the breadth of our ranges, most new hires will start at the company between the lower and the middle part of the applicable range. We tailor our offers within the range based on job-related factors, including organizational needs, internal equity, market data, geographic area and the selected candidate’s experience, education, industry knowledge, location, technical and/or communication skills and other factors that may prove relevant during the selection process. This range is only inclusive of base salary, and base pay is just one component of Lonza’s total compensation package for employees. Full-time employees are eligible to receive a performance-related bonus, as well as a comprehensive benefits package including medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.